Terms of Use [Terms & Conditions]

Terms of Use [Terms & Conditions]

Last updated: May 20, 2024 (Korean version published: July 16, 2026)

1. Introduction

These Terms of Use and the documents referenced below (hereinafter “these Terms”) apply to the use of the current website (hereinafter “the Website”) and the services related to or connected with it (hereinafter collectively “the Services”).

These Terms contain important information about your rights and obligations regarding the use of the Website, and they constitute a legally binding agreement between you (hereinafter “you”) and us, so you should review them carefully. By using the Website or accessing the Services, you agree to be bound by these Terms, including any amendments that may be posted from time to time, regardless of whether you are a registered user holding an account (hereinafter an “Account”) or a guest. If you do not agree to these Terms, please refrain from accessing the Services and using the Website.

The Services are owned by Fabulous Ltd (company registration number 15714, hereinafter the “Company”), a limited liability company registered in the Autonomous Island of Anjouan, Union of the Comoros, and licensed in Anjouan under the Computer Gaming Licensing Act 004 of 2005.

2. General Provisions

We reserve the right to revise and amend these Terms (including the documents referenced and linked below) at any time. You should visit this page regularly to review these Terms. Amendments are binding and effective immediately upon being posted on the Website. If you object to any changes, you must stop using the Services immediately. Your continued use of the Website after posting will be deemed your agreement to be bound by the amended Terms. Bets that have not been settled before the amended Terms take effect remain subject to the previous Terms.

3. Your Obligations

When accessing the Website and using the Services, you are deemed to confirm the following at all times.

3.1. You are at least 18 years of age, or of the legal age at which gambling and gaming activities are permitted under the law or jurisdiction that applies to you. We reserve the right to request documentary proof of age at any time.

3.2. You have legal capacity and are able to enter into a legally binding agreement with us. If you lack legal capacity, you may not access the Website or use the Services.

3.3. You are a resident of a jurisdiction where gambling is permitted. You are not a resident of any country where access to online gambling by its residents or persons within the country is prohibited. It is your sole responsibility to ensure that your use of the Services is legal.

3.4. You may not use a VPN, proxy or similar service or device that hides or manipulates the identification of your actual location.

3.5. You are the authorized user of the payment method you use.

3.6. You must make all payments to us in good faith and must not attempt to reverse any payment made, or take any action that causes a payment to be reversed by a third party.

3.7. When betting, you may lose some or all of the funds deposited into the Services in accordance with these Terms, and you are solely responsible for such losses.

3.8. When betting, you may not use any information obtained in violation of the laws in force in the country in which you are located at the time the bet is placed.

3.9. You act solely in your personal capacity as an individual, and not on behalf of another person or for commercial purposes.

3.10. You must not attempt to manipulate any market or element within the Services maliciously or in a way that adversely affects the integrity of the Services or of us.

3.11. You must always act in good faith toward us in connection with the Services, and act in good faith in all bets placed through the Services.

3.12. Neither you nor, where applicable, your employees, employers, agents or family members are registered as affiliates in our affiliate program.

4. Restrictions on Use

4.1. You may not use the Services in the following cases.

4.1.1. If you are under 18 years of age (or under the age of majority under the laws of the applicable jurisdiction), if you are legally incapable of entering into a legally binding agreement with us, or if you are acting as an agent for, or on behalf of, a person under 18 years of age (or under the age of majority).

4.1.2. If you reside in a country where access to online gambling by its residents or persons within the country is prohibited.

4.1.3. If you are a resident of, or access the Website from, any of the following restricted countries: Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of the Comoros, the United Kingdom, the United States and its territories, all countries on the FATF blacklist, and any other jurisdiction deemed prohibited by the Anjouan Offshore Finance Authority.

4.1.4. Collecting nicknames, email addresses or other information of other customers by any means (e.g., sending unsolicited mail such as spam, or unauthorized framing of or linking to the Services).

4.1.5. Disrupting or unduly influencing the activities of other customers or the overall operation of the Services.

4.1.6. Promoting unsolicited commercial advertisements, affiliate links or other forms of solicitation. These may be removed from the Services without notice.

4.1.7. Any conduct that, in our reasonable judgment, may be regarded as (i) deceiving the Services or other customers who use them, or (ii) colluding with other customers to obtain an unfair advantage.

4.1.8. Any conduct that harms our interests or infringes our intellectual property rights.

4.1.9. Any form of unlawful conduct.

4.2. You may not sell or transfer your Account to a third party, or acquire a player account from a third party.

4.3. You may not transfer funds between player accounts by any method.

4.4. If you use the Services for unauthorized purposes, we may terminate your Account immediately after written notice, and in certain circumstances we may also take legal action.

4.5. Officers and employees of the Company, licensees, sales agents, distributors, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers, and the immediate family members of each, may not use the Services for cash without the prior consent of a director or the CEO of the Company. If such activity is discovered, the Account will be terminated immediately and all bonuses and winnings will be forfeited.

5. Registration

You agree to the following at all times when using the Services.

5.1. We reserve the right, at our sole discretion, to refuse any applicant's registration application without any obligation to state specific reasons.

5.2. Before using the Services, you must complete the registration form and read and agree to these Terms. To start betting on the Services or to withdraw winnings, we may require you to become a verified customer, including passing certain verification procedures. You may be asked to submit a valid form of identification and any other documents deemed necessary, including but not limited to photo identification (a copy of your passport, driver's license or national ID card) and a recent utility bill showing your name and address as proof of residence. Until the required information is received, we reserve the right to suspend betting or restrict Account options. This procedure is carried out in accordance with applicable gambling regulations and anti-money laundering legal requirements. In addition, you must deposit funds into your Services Account using the payment methods listed in the payment section of our website.

5.3. You must provide accurate contact information, including a valid email address, and update it in the future to keep it accurate. It is your responsibility to keep your Account contact information up to date; failure to do so may result in you not receiving important Account-related notices and information from us, such as changes to these Terms. We identify and contact you through your registered email address. It is your responsibility to maintain an active and unique email account, provide us with the correct email address, and notify us of any changes to your email address. Each customer is solely responsible for keeping their registered email address secure so that it is not used by third parties. We are not liable for any damage or loss deemed or alleged to have arisen from communications between us and you via the registered email address. The account of any customer without a reachable email address will be suspended until such an address is provided. If you knowingly provide false or inaccurate personal information, we will immediately suspend your Account after written notice, and in certain circumstances we may take legal action or contact the relevant authorities empowered to act. Customer inquiries: parazone@para-z.com

5.4. You may register and hold only one Account on the Services. If multiple Account registrations are identified, the Accounts will be closed immediately. This includes use by representatives, relatives, associates, related companies and/or third parties acting on your behalf.

5.5. To verify your financial standing and identity, we may request additional personal information such as your name, or use third-party information providers as we deem necessary. If we obtain additional personal information from third-party sources, we will notify you of the data obtained.

5.6. You must keep your password for the Services confidential. Provided that the requested Account information is correctly supplied, we are entitled to assume that bets, deposits and withdrawals were made by you. We recommend changing your password regularly and never disclosing it to third parties. Protecting your password is your responsibility, and you bear the risks and costs of failing to protect it. You may log out of the Services at the end of each session. If you believe your Account information is being misused by a third party, your Account has been hacked, or your password has been disclosed to a third party, you must notify us immediately. You must also notify us if your registered email address has been hacked, and we may request additional information and documents to verify your identity. We will suspend the Account as soon as we become aware of such an incident. In the meantime, you are responsible for all activity on your Account, including third-party access, regardless of whether such access was authorized by you.

5.7. Under no circumstances may you transmit any content or other information from the Services to other customers or third parties by screen capture (or similar methods), nor may you display any information or content within a frame or in any manner different from how it would appear if the Services URL were typed into the browser's address bar.

5.8. Upon registration, you can use all currencies available on the Website. These currencies will be the currencies of deposits, withdrawals and bets deposited into and matched on the Services as set out in these Terms. Some payment methods may not be processed in all currencies, in which case the processing currency will be displayed and a conversion calculator will be available on the page.

5.9. We are under no obligation to open an Account for you; the sign-up page of the Website is merely an invitation to treat. Whether to proceed with opening an Account is at our sole discretion, and if we refuse to open one, we are not obligated to explain the reason.

5.10. After receiving your application, we may contact you to request additional information or documents in order to comply with our regulatory and legal obligations.

6. Your Account

6.1. Multiple currencies may be used in your Account. In that case, all Account balances and transactions are displayed in the currency used for the transaction.

6.2. We do not provide credit for the use of the Services.

6.3. If you fail to comply with these Terms, or if we reasonably believe you are failing to comply, we may close or suspend your Account in order to protect the integrity and fairness of the Services, or for other reasonable cause. Prior notice may not be possible. If we close or suspend your Account for non-compliance with these Terms, we may cancel or void bets and seize the funds in your Account (including deposits).

6.4. We reserve the right to close or suspend your Account without prior notice and return all funds. However, contractual obligations that have already fallen due will be honored.

6.5. We reserve the right to refuse, restrict or cancel any bet at any time for any reason, including bets deemed to have been placed in an improper manner to circumvent betting limits and/or system regulations.

6.6. Any amount mistakenly credited to your Account remains our property; when we become aware of the error, we will notify you and the amount will be deducted from your Account.

6.7. If your Account has a negative balance for any reason, you owe us a debt for that amount.

6.8. If you discover any error related to your Account, you must notify us immediately.

6.9. Remember that betting is purely for entertainment and enjoyment, and you should stop immediately if it is no longer enjoyable. Never bet more than you can afford to lose. If you feel you can no longer control your gambling, a self-exclusion option is available. Simply send a message stating that you wish to self-exclude to our customer support department from your registered email address, and the request will take effect within 24 hours of receipt. In that case, your Account will be deactivated until further notice and you will not be able to log in.

6.10. You may not transfer, sell or pledge your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of the Account, winnings, deposits, bets, and any rights and/or claims related to these assets (legal, commercial or otherwise). It also includes, but is not limited to, encumbering, pledging, assigning, granting usage rights to, trading, brokering, hypothecating and/or gifting (in any form) in cooperation with a fiduciary or any other third party, company, natural or legal person, foundation and/or association.

6.11. To close your Account, please send an email to our customer support department from your registered email address via the link on the Website.

7. Depositing Funds

7.1. All deposits must be made from an account, payment system or credit card registered in your own name. Deposits made in other currencies will be converted at the daily exchange rate of oanda.com, or at the prevailing rate of our bank or payment processor, and credited to your Account. Some payment systems may charge additional currency conversion fees, which will be deducted from the deposit amount.

7.2. Fees may apply to customer deposits and withdrawals. Please check the Website for details. In most cases, we bear the transaction fees for deposits to your www.para-z.com Account. Bank charges arising from deposits to us are borne by you.

7.3. We are not a financial institution, and we use third-party electronic payment processors to process credit and debit card deposits rather than processing them directly. When depositing by card, funds will be credited to your Account only if we receive approval and an authorization code from the payment issuer. If the card issuer does not give authorization, the funds will not be credited.

7.4. You agree to pay in full all amounts and fees due to us or to payment providers in connection with your use of the Services. You further agree not to charge back, renounce or cancel any deposit; in such an event, you will reimburse and compensate us for the unpaid deposit amount, including any costs we incur in the process of collecting the deposit. You agree that winnings obtained by betting with charged-back funds will be forfeited. You acknowledge and agree that your player account is not a bank account and is therefore not guaranteed, insured or protected by any deposit protection or banking insurance system, or any similar insurance scheme, of any jurisdiction, including your place of residence. Furthermore, funds held in your player account do not accrue interest.

7.5. If you choose to accept one of our promotions or bonus offers by entering a bonus code when making a deposit, you agree to the Bonus Terms and Conditions and the terms and conditions applicable to each bonus.

7.6. You may not deposit with us funds derived from criminal and/or unlawful and/or unauthorized activities.

7.7. When depositing by credit card, we recommend keeping a copy of the transaction record and a copy of these Terms.

7.8. Internet gambling may be illegal in the jurisdiction where you reside. In that case, you are not authorized to use a payment card to deposit on this site. It is your responsibility to know the laws concerning online gambling in your country of residence.

8. Withdrawing Funds

8.1. Unused, fully settled funds held in your player account may be withdrawn by submitting a withdrawal request, subject to our withdrawal conditions. The minimum withdrawal amount per transaction is 10 euros (or the equivalent in another currency); when closing your Account, you may withdraw the entire balance.

8.2. If you have not rolled over (wagered) your deposit at least once, we may refuse the withdrawal in order to prevent money laundering.

8.3. We reserve the right to require presentation of photo identification, address verification or additional verification procedures (such as a selfie request or a verification call) for identity verification purposes before allowing a withdrawal from your Account. We also reserve the right to carry out identity verification at any time for as long as our relationship with you continues.

8.4. All withdrawals must be made to the original debit card, credit card, bank account or payment method used to fund the Account. At our sole discretion, we may allow withdrawals to a payment method from which the original deposit was not made, in which case additional security checks will always be performed.

8.5. If you wish to withdraw funds but cannot access your Account, or your Account is dormant, locked or closed, please contact our customer service department.

8.6. If your balance is 10 times or more the amount of your deposit, we are entitled to conduct additional verification of your gaming transactions within 48 hours.

8.7. We process withdrawal requests only after you have undergone full profile verification and passed all additional checks related to your gaming profile after initiating the withdrawal request. This may take up to 24 hours. For large withdrawals, we reserve the right to extend the processing time for technical reasons.

8.8. Please understand that if you have violated Section 3.3 or the restrictions on use in Section 4, we cannot guarantee that a withdrawal or refund will definitely be processed.

9. Payment Transactions and Processors

9.1. You are solely responsible for paying all monies owed to us. You must make all payments in good faith and must not attempt to reverse a payment, or take any action that causes a payment to be reversed by a third party, in order to avoid a legitimately incurred liability. You must compensate us for all chargebacks, payment denials and reversals you make and for all losses we suffer as a result. We also reserve the right to impose a fee of 50 euros, or the equivalent in another currency, for each chargeback, payment denial or reversal.

9.2. We reserve the right to use third-party electronic payment processors and/or acquiring banks to process your payments, and you agree to be bound by their terms and conditions, provided they are communicated to you and do not conflict with these Terms.

9.3. All transactions on this site may be checked to prevent money laundering and terrorist financing. Suspicious transactions will be reported to the relevant authorities.

10. Errors

10.1. In the event of an error or malfunction in our systems or processes, all bets are void. You are obligated to notify us as soon as you discover any error in the Services. In the event of a communication error, system error, bug or virus related to the Services, and/or if payments are made as a result of a defect or error in the Services, we are not liable to you or any third party for any direct or indirect costs, expenses, losses or claims arising from that error, and we reserve the right to void all games/bets in question and take any other action to correct the error.

10.2. We make every effort to ensure there are no errors in posting odds (lines). However, if, due to human error or a system problem, a bet is accepted at odds that differ significantly from the general market odds at the time the bet was placed, or that are clearly incorrect in light of the probability of the event occurring at the time of the bet, we reserve the right to cancel or void the bet, or to cancel or void bets placed after the event has started.

10.3. We are entitled to adjust your Account to recover overpayments and correct errors. Examples of such errors include pricing errors and incorrect entry of event results. If there are insufficient funds in your Account, we may demand payment of the outstanding amount related to the erroneous bets. Accordingly, we reserve the right to cancel, reduce or delete pending plays, regardless of whether the funds were placed as a result of the error.

11. Rules of Play, Refunds, Cancellations

11.1. The winner of an event is determined on the event settlement date; protests or overturned decisions are not recognized for betting purposes.

11.2. All posted results become final after 72 hours, after which no inquiries will be accepted. Results will only be reset or corrected within 72 hours of posting in cases of human error, system error, or errors in the reference results source.

11.3. If a match result is overturned for any reason by the governing body of the competition within the payout period, a full refund will be issued.

11.4. In a match where a draw option was offered, if a draw occurs, all bets on either team winning or losing are lost. If a match with no draw option ends in a draw, everyone receives a refund. In addition, where there is no draw option, overtime will count if it is played.

11.5. If we are unable to verify a result (for example, if the event broadcast feed is interrupted and the result cannot be confirmed through another source), bets on that event will, at our discretion, be considered void and the stakes refunded.

11.6. The minimum and maximum bet amounts for all events are determined by us and may change without prior written notice. We also reserve the right to adjust the limits of individual Accounts.

11.7. You are solely responsible for the transactions on your Account. Once a transaction is completed, it cannot be changed. We are not responsible for missing or duplicated bets, and we will not honor discrepancy claims arising from missing or duplicated plays. After each session, you can review your transactions in the My Account section of the site and confirm that all requested bets were accepted.

11.8. As long as the two teams are correct, a matchup proceeds as valid regardless of the league header posted on our website.

11.9. The start dates and times of esports matches displayed on the Website are for reference only, and their accuracy is not guaranteed. If a match is interrupted or postponed and is not resumed within 72 hours of the actual scheduled start time, the match does not stand and stakes are refunded. Bets on a team/player advancing or winning a tournament are an exception and remain valid regardless of match interruptions or postponements.

11.10. If we post an incorrect event date, all bets are based on the date announced by the organizing body.

11.11. If a team fields substitute players, the result stands, since fielding substitutes is the team's choice.

11.12. We reserve the right to remove events, markets and other products from the Website.

11.13. For a detailed explanation of the sports betting rules, please refer to the separate page (Sports Betting Rules).

12. Communications and Notices

12.1. All communications and notices you send to us under these Terms must be sent using the customer support form on the Website.

12.2. Unless otherwise provided in these Terms, all communications and notices from us to you under these Terms will be posted on the Website or sent to the registered email address of the relevant customer held in our systems. The method of contact is determined at our sole and exclusive discretion.

12.3. All communications and notices by you or us under these Terms must be made in written English, via the email address registered to the Account.

12.4. We may contact you by email from time to time for the purpose of providing betting-related information, our own promotional offers and other information about www.para-z.com. By agreeing to these Terms when registering on the Website, you consent to receiving such emails. You may stop receiving promotional offers at any time by sending a request to customer support.

13. Force Majeure

We are not liable for any failure or delay in providing the Services due to force majeure events reasonably deemed beyond our control despite our taking reasonable precautions, such as acts of God, trade or labor disputes, power outages, acts, failures or negligence of governments or authorities, interference with or failure of telecommunications services, or other delays or failures caused by third parties, nor are we liable for any loss or damage you may suffer as a result. In such cases, we reserve the right to cancel or suspend the Services without liability.

14. Liability

14.1. To the extent permitted by applicable law, we do not compensate for reasonably foreseeable loss or damage (direct or indirect) you suffer due to our failure to perform our obligations under these Terms, except where we have breached a duty imposed on us by law (including where our negligence causes death or personal injury).

We are not liable if the failure is attributable to: (I) your own fault; (II) a third party unrelated to our performance of these Terms (for example, problems attributable to the performance, congestion or connectivity of telecommunications networks or the performance of your computer equipment); or (III) any other event that we or our suppliers could not have foreseen or predicted even with reasonable care. As the Services are intended for consumer use only, we are not liable for any kind of business loss.

14.2. If we are held liable for any event under these Terms, our total liability to you under or in connection with these Terms shall not exceed the lower of (A) the value of the bets you placed through your Account in respect of the bet/wager or product that gave rise to the relevant liability, or (B) 500 euros in total.

14.3. We strongly recommend that you (I) carefully check before use that the Services are suitable for and compatible with your computer equipment, and (II) take reasonable precautions to protect yourself from harmful programs and devices, including installing antivirus software.

15. Underage Gambling

15.1. If we suspect, or are notified, that you are currently under 18 years of age, or were under 18 (or under the age of majority in the applicable jurisdiction) at the time you placed bets through the Services, your Account will be suspended (locked) to prevent further betting or withdrawals. We will then investigate the matter, including whether you were betting as an agent for, or on behalf of, a person under 18 (or under the age of majority). If it is found that you: (a) are currently a minor; (b) were under 18 or under the applicable age of majority at the relevant time; or (c) were betting for, on behalf of, or at the request of a minor:

We reserve the right to deduct payment transaction fees from the amount returned, including the www.para-z.com Account deposit transaction fees we have borne.

15.2. This provision also applies where, even if you are 18 or older, you placed bets in a jurisdiction that sets the legal gambling age higher than 18 and you were below that statutory minimum age.

15.3. If we suspect that you are violating this provision or attempting to use it for fraudulent purposes, we reserve the right to take all measures necessary to investigate the matter, including notifying the relevant law enforcement agencies.

16. Fraud

We will pursue criminal and contractual sanctions against any customer involved in fraud, dishonesty or criminal acts. We will withhold payments to any customer suspected of any of these. The customer is liable to compensate us, and to pay us on demand, for all costs, fees and losses (including direct, indirect and consequential losses, loss of profit, loss of business and loss of reputation) incurred or suffered by us arising directly or indirectly from the customer's fraud, dishonesty or criminal acts.

17. Intellectual Property

17.1. Unauthorized use of our name and logo may result in legal action.

17.2. As between us and you, we are the sole owner of the rights in the Services, our technology, software and business systems (hereinafter the “Systems”) and our odds. You must not use your personal profile for your own commercial benefit (for example, selling status updates to advertisers). With respect to your choice of Account nickname, we reserve the right to delete or reclaim a nickname if we deem it appropriate.

17.3. You may not use our URLs, trademarks, trade names, trade dress, logos (the “Marks”) and/or our odds in connection with any goods or services that are not ours, that may cause confusion among customers or the public, or that may disparage us.

17.4. Except as expressly provided in these Terms, we and our licensors do not grant you, expressly or impliedly, any right, license or ownership in the Systems or the Marks, which are retained by us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Services. Unauthorized use or reproduction may result in legal action.

18. License

18.1. Subject to these Terms and your compliance with them, we grant you a non-exclusive, limited, non-transferable, non-sublicensable license to access and use the Services solely for your personal, non-commercial purposes. The license terminates when the agreement under these Terms terminates.

18.2. Except for your own content, and unless expressly permitted by us in these Terms or on the Website, you may not under any circumstances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or otherwise exploit the Services and/or their content or the software contained therein. Information and content provided on or in connection with the Services may not be published in any form, including modification, alteration, combination with other data, screen and database scraping, and any other activity intended to collect, store, reorganize or manipulate such information or content.

18.3. Violation of this provision may constitute an infringement of our or third parties' intellectual property and other proprietary rights, and may subject you to civil liability and/or criminal prosecution.

19. Your Conduct and Safety

19.1. To protect you and all customers, posting unlawful, inappropriate or undesirable content of any kind on the Services, and any conduct related thereto (“Prohibited Conduct”), is strictly forbidden.

19.2. If you engage in Prohibited Conduct, or we determine at our sole discretion that you have done so, your Account and/or your access to and use of the Services may be terminated immediately without notice. In connection with Prohibited Conduct, other customers, other third parties, enforcement authorities and/or we may take legal action against you.

19.3. Prohibited Conduct includes, but is not limited to, the following. Accessing or using the Services to promote or share information you know to be false, misleading or unlawful. Engaging in unlawful or illegal activities (such as activities that encourage or facilitate criminal acts or enterprises, activities that infringe the privacy or other rights of other customers or third parties, or activities that create or distribute computer viruses). Harming minors in any way. Transmitting or providing content that is unlawful, harmful, threatening, abusive, illegal, defamatory, vulgar, obscene, pornographic, violent, hateful, or racially, ethnically or otherwise objectionable. Transmitting or providing content that you have no right to provide under law or under contractual or fiduciary relationships (including content that infringes third parties' copyrights, trademarks or other intellectual property or proprietary rights). Transmitting or providing content or materials containing software viruses or other computer code or programming code (including HTML) designed to interfere with, destroy or alter the functioning of the Services or their display, other websites, or computer software or hardware. Interfering with, disrupting or reverse engineering the Services in any way, including intercepting, emulating or redirecting the communication protocols we use, creating or using cheats, mods, hacks or other software designed to alter the Services, or using software that intercepts or collects information from or through the Services. Using robots, spiders or other automated means to obtain or index information from the Services. Participating in any activity or conduct that we, at our sole and absolute discretion, determine has defrauded or may defraud other customers. Transmitting or providing unapproved or unauthorized advertising or bulk mail, including unsolicited mail, instant messages, “spim”, “spam”, chain letters, pyramid schemes and other forms of solicitation. Creating an account on the Website by automated means or under false or deceptive pretenses. Impersonating other customers or third parties. Or any other conduct that we reasonably determine to be contrary to our business principles.

The above list of Prohibited Conduct is not exhaustive and may be changed by us from time to time. We reserve the right to investigate and implement any measures we deem appropriate or necessary at our sole discretion depending on the circumstances. This includes, but is not limited to, deleting customer posts from the Services and terminating Accounts, and also covers knowingly allowing a third party to engage in Prohibited Conduct directly or indirectly, with or without notice to the customer or third party concerned.

20. Links to Other Websites

The Services may contain links to third-party websites that we do not control or that are unrelated to us. These links are provided solely for your convenience, and we do not investigate, monitor or verify their accuracy or completeness. A link does not imply endorsement of, or affiliation with, the linked website, its content or its owners. We do not control and are not responsible for their availability, accuracy, completeness, accessibility or usefulness. Accordingly, when accessing such websites, we recommend taking the precautions you would normally take when visiting a new website, such as reviewing its privacy policy and terms of use.

21. Complaints Handling

21.1. If anything in these Terms is unclear or you have questions, please contact our customer service department via the link on the Website. Please use your registered email address for all communications with us.

21.2. Notwithstanding the preceding paragraph, we assume no liability whatsoever to you or any third party in responding to complaints received or actions taken in connection with them.

21.3. If you are not satisfied with how a bet was settled, please provide the details of your complaint to our customer service department. We make reasonable efforts to reply to such inquiries within a few days (and in any event, we reply to all inquiries within 28 days of receipt).

21.4. Objections must be submitted within 3 days from the date the bet in question was decided. No claims will be accepted after this period. You are solely responsible for the transactions on your Account.

21.5. If a dispute arises between you and us, our customer service department will endeavor to reach an amicable resolution. If the customer service department is unable to reach an amicable resolution, the matter will be escalated to our management.

21.6. If all efforts to resolve a dispute to the customer's satisfaction have failed, the customer has the right to resolve the dispute through arbitration.

22. Assignment

You may not assign these Terms or your rights and obligations under them without our prior written consent. Consent will not be unreasonably withheld. We may assign all or part of our rights and obligations under these Terms to a third party without your consent, provided that the third party posts written notice on the Services and is capable of providing services of substantially equivalent quality to the Services.

23. Severability

If any provision of these Terms is found unenforceable or invalid by a competent authority, that provision will be modified so that it can be enforced in accordance with the intent of the original text to the maximum extent permitted by applicable law. The validity and enforceability of the remaining provisions will not be affected.

24. Breach of These Terms

Without limiting our other remedies, if, in our reasonable judgment, you breach a material provision of these Terms, we may suspend or terminate your Account and refuse to provide the Services without prior notice. However, if such action is taken, you will be notified promptly.

25. General Provisions

25.1. Term of the agreement. These Terms remain in full force and effect while you access or use the Services or are a customer or visitor of the Website. These Terms survive the termination of your Account for any reason.

25.2. Gender, etc. Words denoting the singular include the plural and vice versa. Words denoting the masculine include the feminine and neuter and vice versa. Words denoting persons include individuals, partnerships, associations, trusts, unincorporated organizations and corporations.

25.3. Waiver. No waiver by us of any breach or threatened breach of these Terms by you, whether by conduct or otherwise, is effective against or binding on us unless formally signed by us in writing. Unless otherwise provided in a written waiver, a waiver is limited to the specific breach waived. Our failure to enforce any term of these Terms at any time shall not be construed as a waiver of that provision or of the right to enforce it in the future.

25.4. Acknowledgment. By accessing or using the Services in the future, you acknowledge that you have read, understood and agreed to all provisions of these Terms. As a result, you irrevocably waive any future objection, claim, demand or legal action contrary to the contents of these Terms.

25.5. Language. In the event of any inconsistency between the English version of these Terms and versions in other languages, the English version shall be deemed correct.

25.6. Governing law. These Terms are governed solely by the laws in force in Anjouan, Union of the Comoros.

25.7. Entire agreement. These Terms constitute the entire agreement between you and us regarding your access to and use of the Services, and supersede all other prior agreements and communications, oral or written, on this subject.